I found a Hidden Menu - Freesat Arris UHD 4K Boxes [March 2025]
Before following this guide: Before any factory reset, formatting or drive replacement, check whether the procedure erases recordings or settings. A replacement drive does not recover old recordings.
I found a Hidden Menu - Freesat Arris UHD 4K Boxes
I have been working on the Arris Freesat Branded Boxes for quite a few years now and always wondered if there was a engineers or hidden menu (much like the Humax and Sky boxes) in the box somewhere but never managed to find it, but like most of these things, by accident, I found something.
What do you need to do to open the Engineers Menu
Its very easy and there maybe other way to opening this option but this is what I found
During start up (from a full power down) you will be see the FREESAT logo on a black background. See our details how to do that HERE
While this is on the screen you need to press the button on top of the box once, quickly and you will see the start up menu pop up on the screen, you can then use the remote to move around the options.

What can you do with a hidden menu
Some Options are greyed out but you can as far as I can tell
- Delete the Wi-Fi access info
- Reset the box
- View all the software and hardware versions
- factory restore the device
So not a mass of useful stuff but maybe we can find other things from here, I will continue to investigate.
Your Problem - Not Mine
REMEMBER IF YOU START PLAYING WITH THIS YOU CAN DAMAGE YOUR BOX, WE DO NOT ACCEPT ANY RESPONSIBILITY OF WHAT YOU DO WITH THIS INFORMATION
I will update this bog if I find anything else of use.
If you need a Arris UHD box Repaired we can help, see our options for repair here
Use instructions for your exact receiver
Check the model and the type of satellite installation before changing settings. Shared-building userbands must come from the building’s installer or manager; do not guess them.
Related guides
- Tuning your Freesat UHD 4K Box - Its super Easy, & We have a Video
- How do I identify my LNB type? (Universal or Wideband) Moving From Sky Q?
Prefer a demonstration? Watch Freesat Spares setup and repair videos on YouTube. Match the video to your box model before following the steps.

1 comment
Can’t see what use that would be. I may be missing something. I am trying to find how I can get the box to power of, switching off power to the hard drive and USB port. I want to run a cooling fan from the USB port. Apparently, this used to be available with ‘Passive Mode’ which after an update is no longer availabel. Seems a little odd that the hard drive is continually spinning.
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Freesat Spares replied:
I think there is a code needed to fully access this menu, but for now its just a fun little techie find I thought I would share