The Number 1 Reason Your Freesat Box Won't Boot or has a "Boot Loop"
Before following this guide: Before any factory reset, formatting or drive replacement, check whether the procedure erases recordings or settings. A replacement drive does not recover old recordings.
Humax Freesat Box Stuck on Logo?
OR Just keeps restarting?
This is a common problem with both Humax, Manhattan & Arris boxes
The reason we see this happen so often is very simple, and its not the box at fault.
It is often the satellite cable from your dish causing an issue with a short circuit of some sort,
Its easy to test, just unplug your satellite coax from the box and try and boot, if it starts up without issue, you need to look at a repair to the cable and/or satellite LNB.
How to make a fix...
- Check your coax cables for damage / water ingress (damage to outer or cuts)
- Check the plugs and back of the box for burning (shorting) and that the F-Type plugs are on correctly
- Check the LNB for damage from the ground
- Replace where needed
- You may also want to invest in a satellite tester: Like These
If you can not find a fault, you may need a professional to help if you still think the box is causing an issue, please use our repair services, if you think there is damage on the cable or dish, we suggest a CAI registered engineer
3 comments
Humax freesat box stuck on boot up.
New LNB fitted, cables checked for faults, ok.
If box is switched off and on at the mains switch on the rear for 30 secs it will switch on, boot up and receive a channel and change channel and record ok until it switch off again then has to go through the same procedure to reboot.
Any ideas about correcting this problem, full factory reset and diagnostic check done without success. Thanks for any help with this.
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Freesat Spares replied:
leave the box unplugged for 24 hours then see if it comes back to working normally. if not 2 common issues are a problem with the hard drive or a short circuit happening in your LNB or coax (satellite cabling)
Hi
My freesat box powers up and the logo comes up but doesn’t open menu. Have tried powering off same no menu
Any suggestions
Message on screen
Starting up your to box
Just a moment
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Freesat Spares replied:
most people find if they do a full reset of the box this message stops coming up. but this will delete your recordings